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Maryland Bank Services, Inc. is a wholly-owned for-profit subsidiary of the Maryland Bankers Association.  Maryland Bank Services offers a variety of exclusive and unique products and services that enable member institutions to increase revenue or reduce costs.  Add significant value to your MBA membership by leveraging the buying power of the entire Maryland banking industry and working with these great partners:

ADMINISTAFF
Is a full-service human resources (HR) department serving America's best small and medium-sized businesses.  Since 1986, the organization has grown to equip companies with an HR portfolio that includes employment administration, employee benefits management, assistance with government compliance, retirement services, recruiting and selection, training and development, performance management and more.  Using Administaff can effectively help deliver your institition operations cost savings, improve employee retention and implement employment liability shifts that prevent employee litigation.

Contact:
Donna Snyder
Manager, Business Development
300 East Lombard Street, Suite 1450
Baltimore, MD  21202
Phone:  240-994-0388
Fax:  866-366-1014
www.administaff.com

AFFILIATED POWER PURCHASERS INTERNATIONAL (APPI)
An independent energy consulting company based in Salisbury, Maryland, provides banks and other businesses with reliable solutions that reduce and manage electricity costs.  Electricity deregulation gives banks the opportunity to choose the best combination of price, terms and conditions, and reliability from competing electricity suppliers.  The ability to understand your bank's unique positioning and to negotiate favorable contract terms and conditions is critical.  APPI provides the knowledge and technical skills necessary to navigate the complex Maryland energy markets.

Contact:
APPI
224 Phillip Morris Drive, Suite 402
Salisbury, MD  21804
Phone: 800-520-6685
Fax:  410-749-8769
www.appienergy.com

Walter Moore
, President and CEO
wmoore@appienergy.com

Kathy Kiernan, Senior Vice President
info@appienergy.com

APPI Webinar Recording - February 19, 2009
Managing and Reducing Energy Expenses

AFFINION BENEFITS GROUP
Affinion Group will work with your bank to customize turnkey, value-added programs that drive retention, differentiation and incremental revenue for your institution.  Affinion's proven strategies increase cross-sell ratios, allowing their partners to further increase core deposits and strengthen relationships.  Their turnkey solutions include strategic program consultation and development, multi-channel marketing and promtion, best-in-class product and sales training, program fullfilment, follow-up tracking and analysis, and ongoing program consultation.  Affinion Group provides thousands of global financial institutions with turnkey marketing solutions as well as revenue-generating products and services that enhance customer relationships.

Contact:
Affinion Benefits Group
400 Duke Dr.
Franklin, TN 37067
Phone:  615-764-2645
Fax:  615-764-5285
www.aba.com

Julie Taylor
julie.taylor@affiniongroup.com 

BITS
BITS is owned by hundreds of Community Banks through bankers banks and was created exclusively to provide cost savings for their Internet Connectivity and Security, Telephone, and Data Circuits.  The combined cost for these services is commonly the second highest expense after salaries and benefits for banks today.  BITS has been highly successful in saving banks 10% - 40% on their monthly costs -- often translating into a six figure cost savings over the contract term.  BITS has 40+ banks installed to date and additional banks scheduled for implementation in 2008.  BITS was approved by the Federal Reserve Bank of Philadelphia in 2005 to exclusively provide services to community banks.

BITS has partnered with multiple key industry players to provide Community Banks with turn-key solutions for all their communications infrastructure needs.  By leveraging the purchasing power of several hundred Community Banks, BITS has established wholesale agreements to offer a total solution at the highest discounts available.  Join BITS today and benefit from this cooperative buying power.

Follow the linke below to view an informational video featuring Tom Watts, Chairman & CEO of Maryalnd Bank & Trust.
http://www.youtube.com/watch?v=4se7LyN42ig

Contact:
BITS
550 Broad St., 7th Fl.
Newark, NJ  07102
www.bitsnetwork.com

Christian Ericson, Director - Sales & Marketing
Phone:  973-474-1828
Cell Phone:  973-349-2410
Fax:  973-474-1801
christian.ericson@acbb-bits.com

BITs & North Salem State Bank was just announced "Top 10 Community Bank IT Initiatives of 2008" - by American Banker.  The American Banker also featured the story in the March 2009 issue of their technology publication "Bank Technology News". 

Click here to see the recently rebranded BITS website.   

CBC INNOVIS
Looking for flood zone determination?  Look no further than CBCInnovis.  We deliver accurate, affordable, dependable and responsive service to the financial services industry.  With half a century of experience, CBCInnovis combines superior service and the latest technology to help businesses succeed.  We offer a robust selection of credit information, real estate information, business information and screening solutions.  Please contact us today or visit our website to learn more about CBCInnovis.

Contact:
2727 Ridge Rd.
Norwalk, OH  44857
www.cbcinnovis.com

Teri Sizemore, National Sales Representative
Phone:  419-660-8589
Fax:  419-660-8590
teri.sizemore@cbcinnovis.com

CLARK CONSULTING
In the area of Bank-Owned Life Insurance (BOLI) and nonqualified executive and director benefits, including long-term care, Clark Consulting again emerges as the partner of choice.  During this time of constant change in the financial markets, Clark Consulting will be able to help you better understand the BOLI program your institution currently has in place, or can help you make a sound decision on where to begin when looking at BOLI.

Contact:
James D. Olson
Consultant
1900 Manakin Road
Manakin-Sabot, VA  23103
Phone:  804-784-7216
Fax:  804-784-7260
www.clarkconsulting.com

ELAN FINANCIAL SERVICES
Genpass Technologies, a division of Elan Financial Services,  provides ATM driving and transaction processing services, including turnkey card production, management and authorization services. Genpass is also:

  • The owner of the MoneyMaker and MONEYBELT ATM/POS networks;
  • The 2nd largest ATM terminal driver in the United States, with over 20,000 directly supported ATMs;
  • The 6th largest ATM transaction switch in the United States, with 300 million annual transactions;
  • Has relationships with over 1,000 financial institutions.

About Elan's Integrated Processing Platform:

  • State-of-the-art Tandem Himalaya production system
  • Separate Tandem certification and test system
  • Complete telecommunications management
  • Plug-in support for virtually all terminals
  • Most experienced technology leaders in the industry

Contact:
Elan Financial Services/Genpass Technologies
225 West Station Square Dr.
Pittsburgy, PA  15219
Phone:  412-552-2027
Fax:  412-552-2290 

Dick Schmalbach, Vice President
Phone:  610-909-5769 

HARLAND CLARKE
Harland Clarke is a leader in value-added services to you and your customers. Our solutions include:

  • ServiceLine Plus, an inbound call program, assists your customers with check order inquiries and reorders 24 hours a day, 7 days a week.
  • Harland Clarke's revolutionary Intouch technology allows you to deliver personalized, targeted, relevant messages where your customers will see them -- in the check box.
  • Our e-Commerce solutions deliver the utmost in service, quality and convenience. MBA member institutions receive added benefits from Clarke American which include:
  • Special pricing and free goods provisions
  • Quality, service and value
  • Customer profitability and retention solutions
  • E-Commerce interface
  • Maryland production facility in Timonium

Harland Clarke offers products, programs, and services to help increase your profitability, customer satisfaction, and reduce expenses. For details on how we can maximize the value of your check program, please contact 800-382-0818, ext. 2486.

Contact:
Harland Clarke
5267 Program Avenue
Mounds View, MN  55112
Phone: 800-382-0818
Fax: 540-387-1265

Matt Foss
,
Senior Account Executive
Office & Fax:  804-608-0483
Voice Mail:  800-382-0818 ext. 2360
Cell Phone:  757-383-1080
matt.foss@harlandclarke.com

Skip Thompson, Director of Sales
Phone:  800-607-2435
Fax:  845-350-6438
skip.thompson@harlandclarke.com

INFINEX FINANCIAL GROUP

Infinix Financial Group provides investment and brokerage services to 140 community banks from Maine to Florida and as far west as Illinois.  Unlike traditional third-party firms, banks that use Infinex for their brokerage service provider have the option of becoming an equity owner inthe firm. 

Because we are primarily owned by banks, our solo focus is on the bank channel.  This singular focus means we give more to our bank partners -- more support, better technology, more products and services, and most importantly, more income! 

Infinex offers a complete and robust product line with technology integration.  We also provide the training and support services that ensure sucess with this product.  Whether you are considering starting a program or looking to improve current performance, Infinex can help any bank get more from its investment program.

Contact:
Infinex Financial Group
4490 Cox Rd.
Glen Allen VA  23060
Phone:  800-218-2827
www.infinexgroup.com

Lee A. Sauvain, Executive Vice President
800-218-2827, ext. 6156
lsauvain@infinexgroup.com

OPTIMUM SYSTEMS PLUS
Optimum Systems Plus specializes in identifying innovative ways to reduce the costs of printed products and office supplies as well as increase your inventory control. Optimum Systems Plus is a one stop resource that will work closely with your institution to design a customized program for your bank. Optimum offers MBA members with warehousing and distribution management, document management, graphic design, fulfillment services, budgeting, document analysis, forms control, marketing/merchandising, and commercial printing. All of these services can easily be accessed on-line and provides each department with a comprehensive analysis that will make each cost center accountable for their inventory.

Contact:
Optimum Systems Plus
101 Poplar Street
Scranton, PA 18509
Phone:  800-296-2286
Fax:  570-343-6361
www.0ptimumsystem.com

Patrick J. McMahon
, President 
pmcmahon@opoffice.com

PENTEGRA
Pentegra believes that an effective retirement program is one of the most important benefits an organization can offer. Our business was founded 60 years ago by their longest running client relationship - the Federal Home Loan Bank System - and today has grown to encompass more than 500 clients nationwide that include not only community banks, but also corporate clients.

Pentegra is a total retirement provider - products and services are all inclusive, whether you are considering adding company stock to your 401(k) program, designing an Executive Benefit arrangement, or reengineering your pension program to meet with changing cost and benefit objectives - they provide clients with total flexibility in terms of plan design and full administrative support. Pentegras goal is to help you design a retirement program that helps you build your business - and your bottom line. Their cost-effective approach affords any size organization the ability to provide a Fortune 500 level retirement program at a fraction of the cost. Nowhere is this more evident than in our indexed approach to retirement plan investing, where our investment management fees are less than half of those charged by the average retirement plan provider. By serving as the principal plan fiduciary for our programs, we're also able to vastly reduce the fiduciary liability associated with running a retirement program - something that no other retirement provider offers their customers.

Contact:
Pentegra
16 Mountainview Drive
Redding, CT 06896
Phone:  800-872-3473
Fax:  203-938-1107
www.pentegra.com

Wade Connor, Regional Marketing Director
Phone:  704-332-9740
Fax:  888-866-4930
Cell Phone:  704-608-4563
wconnor@pentegra.com

PROMONTORY INTERFINANCIAL NETWORK
Promontory Interfinancial Network was founded by leading figures in the banking industry to provide financial institutions with profit-enhancing solutions. Its envisioned a network, comprised of thousands of institutions, whose "synthetic size" would help individual members to compete more efficiently. Today, that network includes over 2000 members nationwide who are using our services to purchase wholesale funds, attract new deposits, and reduce collateralization and technology-related costs.

Headquartered in greater Washington, D.C., and with sales offices across the country, our staff is comprised of leading banking experts from the most senior levels of policymaking and practice.  Together, they bring a remarkable depth of experience and marketplace knowledge to the company and the solutions we develops.

For more information about Promontory, please visit our website or contact us at 1.866.776.6426.

Contact:
Promontory Interfinancial Network
1515 North Courthouse Road, Suite 800
Arlington, VA  22201
Phone:  866-766-6426
Fax:  703-528-5700

Erich Buckenmaier, Regional Director
Phone:  703-822-3299
ebuckenbaier@promnetwork.com

RICH WEB
There is a correlation between the presence of referral tracking systems and higher rates of return on assets and wquity.  Based on an area study, the average return on assets for banks with referral tracking systems is 46% higher.  Rich Web offers MBA members an electronic referral tracking system designed to increase sales on all bank products called Referral Trak. 

Referral Trak is a complete solution to help your organization manage sales opportunities, as well as pipeline and incentive management.  The software includes pwoerful reporting tools which allow management to track opportunities by office, department, employee and product.  The system is well designed and can be managed without increasing staff or adding to workloads.  In fact, Referral Trak simplifies many existing processes, saving time, increasing employee productivity and improving the oversight of ongoing daily sales opperations.  Plus, Referral Trak is eay to sue and afordable. 

A lost referral is a lost opportunity.  Prevent both with Referral Trak.

Contact:
Referral Trak
4235 Innslake Dr., Suite 201
Glen Allen, VA  23060
Phone:  804-747-8592/101

Mike Blacker
804-747-8592 ext. 106
mblacker@richweb.com

SEI INVESTMENTS
SEI Investments offers banks expertise in implementing money fund sweep programs under its CashWeep (sm) program which provides advanced technology and quality investment products as well as consultation on product configuration, program design and marketing.

A cash sweep account links a depository account with an outside investment account and allows banks to indirectly provide interest-bearing accounts to commercial customers while generating fee income.

SEI's CashSweep(sm) program leads the industry in product innovation, flexibility, managmenent expertise and customized marketing support.  Overall, SEI's program is found most compatible with the needs of the community bank market, as identified and determined in American Bankers Association's market research.

The SEI CashSweep(sm) program provides outstanding consulting, customization and marketing services to create and implement a bank's money fund sweep program.

Contact:
SEI Investments Company
1 Freedom Valley Drive
Oaks, PA  19456
Phone:  800-342-5734 (800 Dial SEI)

Alec Knight
Phone:  610-676-2886
aknight@seic.com

STRUNK AND ASSOCIATES
In business since 1976, Strunk and Associates, L.P., is a financial institution advisory service recognized nationally for its innovative design, development, and implementation of the original "Overdraft Privilege Service Program" for the financial institution community.

The firm's reputation is built on more than three decades of providing expert, objective, unbiased and independent advisory service to thousands of financial institutions.  For the past decade, our resources have been dedicated to the development of our Overdraft Privilege Service Program.  Strunk and Associates., L.P. currently serves nearly 2,000 Overdraft Privilege Service clients throughout the United States and the Carribean.

For more information about Overdraft Privilege and other financial solutions such as REWARDChecking, visit our website at www.strunklp.com or give us a call at
800-728-3116.

Learn more link:   Overdraft Privilege FAQs
 
Contact:
Strunk and Associates
14614 Falling Creek Drive, Suite 110
Houston, TX  77068
Phone: 800-728-3116
Fax: 703-850-9560
www.strunklp.com

Mike Potter
, Senior Vice President
mpotter@strunklp.com 

TEK COLLECT, INC.
When  impacted by slow-paying customers, companies must seek solutions.  Ones that are expedient, economical and effective. TekCollect provides business owners with comprehensive accounts receivable management, collections and customer retention services. Our persistence, professionalism and pricing are unparalleled in the industry. And our service is completely Web-based for the most convenient, real-time account management solution available.

TekCollect has access to over 6,000 collection professionals and a national pool of litigation services. We have multiple state-of-the-art predictive dialers and automated call distribution systems for the most advanced collection efforts. As our name implies, we put technology to work to maximize recovery ratios for our clients. But even more importantly, TekCollect is firmly committed to using non-alienating tactics that preserve our clients' image, integrity and customer relationships.

We invite you to explore our services and capabilities.

Contact:
TekCollect, Inc.
1111 Schrock Rd.
Columbus, OH  43229
Phone:  410-236-4200
Fax:  886-326-4200
www.tekcollect.com

Capt. Dave Fahrmeier, Mid-Atlantic District Manager
Cell Phone:  410-236-4200
dave.fahrmeier@tekcollect.com

THUMBPRINT SIGNATURE
Thumbprint Signature is a tool used in more than 30 states to help prevent losses from counterfeit or stolen checks. Thumbprint Signature acts as a deterrent to those contemplating check fraud, and for those who are not deterred, law enforcement agencies have a fingerprint to identify those responsible for the fraudulent activity. The program was developed with the help of law enforcement officials and has the full support of the Federal Bureau of Investigation. The program is inexpensive and easily implemented.

Contact:
Maryland Bank Services, Inc.
186 Duke of Gloucester Street
Annapolis, MD 21401
Phone:  410-269-5977
Fax:  410-269-1874

Pat Holle, Vice President of Professional and Business Development
Phone:  443-837-1607
pholle@mdbankers.com

UNITED PARCEL SERVICE (UPS)
United Parcel Service (UPS) provides MBA members with significant discounts on Next Day Air Letters, Next Day Air Paks and Packages, and Worldwide Express Letters and Packages. UPS places no weight limitation on Next Day Air Letters, a feature unique to the industry. More than any other provider, UPS offers reliable next-day delivery in all 23 counties and Baltimore City through convenient drop boxes, UPS Air Service Centers, scheduled daily pickups and on-call air pickup service. A single call to a toll-free number activates participation.  Call 800-325-7000 today to enroll.

To enroll in this discount program call:  800-325-7000 / Program Code:  #700416 To ensure receipt of program discounts, be certain to mention the Maryland Bankers Association program code. Accounts are available to the institution as a whole and/or to each individual office.

Contact:
United Parcel Service, Customer Service
14841 Sweitzer Lane
Laurel, MD 20707-2996
Phone: 800-742-5877
Fax: 301-902-9185

Chunta Brown
, Account Executive
cnbrown@ups.com
www.ups.com

XEROX
Xerox, the leader in office reproduction equipment and winner of the Malcolm Baldridge Quality Award, offers discounts on virtually their entire product line to MBA members. Members are granted preferred pricing on the sale or lease of Xerox copiers, duplicators, facsimile machines and other office equipment through their local Xerox sales office. The program also extends discounts on supplies, training, systems management, and other Xerox business services.

Contact:
Xerox Corporation
P.O. Box 24
Rochester, NY 14601-0024
Phone:  800-275-9376, Ext. Bank (A customer service or sales representative will assist you.)
Fax:  800-532-9979
www.xerox.com

ZURICH NORTH AMERICAN FINANCIAL ENTERPRISE
Zurich North American Financial Enterprise (formerly F&D) is the preferred single-source provider of bond and insurance coverage tailored to meet the specialized needs of modern financial institutions. Even the strongest, safest and best-managed depositories need to carefully evaluate insurance programs for improved coverage possibilities, overlapping coverage or protection gaps. Zurich offers financial institution bond, directors and officers liability, property and casualty, and many other related coverages for commercial banks and thrifts.  Zurich's Financial Institution Protection Program can be tailored to meet the unique needs of almost any institution. Any MBA member wishing to take advantage of the Zurich's financial stability, proactive field force, underwriting expertise and responsive claim handling may do so by contacting an independent agent or Zurich representative.

Contact:
Zurich North American Financial Enterprise
3910 Keswick Rd.
Baltimore, MD 21211
Phone:  410-261-7752
Fax:  410-261-7837
www.zurichna.com

Pat Williams
, Financial Services Executive
patricia.williams@zurichna.com

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