Security, Disasters and Self-Service Boxes
How to Reduce Your Safe Deposit Box Liability and Improve Your System:
Recent safe deposit vault burglaries, devastating fires, Tropical Storms Sandy and Allison, Hurricanes Ike, Katrina, Rita, Wilma and Andrew and damaging tornadoes, raging floods and many other nationwide disasters have significantly impacted our safe deposit industry. Following these tragic events, financial institutions have been confronted with some very difficult challenges, decisions and very significant lawsuits.
Did you inherit the safe deposit area and then start wondering what liability might exist? Historically, this responsibility has been routinely passed from employee to employee with very little attention given to existing procedures or documentation. Unfortunately, only after a burglary, disaster or lawsuit occurs does management turn its attention to this area.
Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs. Your speaker knows first-hand what to look for: from the most common errors to the not-so-common, but potentially costly mistakes. This presentation will help you review your own internal procedures.
What You Will Learn:
This program answers many thought provoking questions and will address your concerns regarding the following issues:
- How could $300 million in box contents disappear during a safe deposit vault burglary?
- What details about recent safe deposit burglaries have TV reporters covered recently
- What happened to all the safe deposit boxes after fire totaled four branches recently?
- What 15 steps must be taken when a flood fills your vault with contaminated water?
- Do you now have written disaster recovery plans to handle fire and flood disasters?
- Why did 1,300 box renters file a multi-million dollar safe deposit lawsuit after a fire?
- Why are many flooded safe deposit box disasters caused by defective plumbing?
- How can proper vault door closing procedures help you avoid overnight guests?
- How can FDIC or NCUA signs, logos or brochures create safe deposit liability?
- Why should renters be provided with “No Insurance” disclosure forms?
- What ten questions will always be asked in any safe deposit lawsuit?
- How should employees be trained to answer consumer’s questions?
- Why must phrases like “waterproof or fireproof” vault be avoided?
- Would your part-time attendant make a good courtroom witness?
- Why are self-service box renters now suing for millions?
Security officers, safe deposit supervisors, vault attendants, compliance officers, auditors, and your in-house legal counsel
David P. McGuinn, President of Safe Deposit Specialists, is a former banker with 45 years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 250,000 safe deposit personnel since 1969, and has served the industry as President of AIB and the American, Texas and Houston Safe Deposit Associations. Dave is a featured speaker for the American Bankers Association's TV network and has been interviewed by the Wall Street Journal, Banking-New York, Washington Post, Money Magazine, New York Magazine, Associated Press, AARP, National Public Radio, FDIC, CUNA, CNN, CBS, ABC, NBC Nightly News and Court TV on current safe deposit issues. McGuinn has created numerous training programs and his Safe Deposit Policy and Procedures Handbook, Regulatory/Compliance manual, products, brochures and training seminars are now the accepted standard for the financial industry.
MBA Member Price: $265
On-Demand Price: $295
What is a Webinar?
A webinar is an online seminar featuring audio, PowerPoint and other interactive features. The program may be viewed on most devices. No special hardware is needed; however, speakers or headphones are required. The program consists of 105 minutes of instruction and 15 minutes live Q&A. Each Live Webinar registration provides one connection to the webinar, materials and access to the On-Demand Webinar for 30 days. You may have unlimited listeners on your connection.
An On-Demand Webinar is a webinar that has been recorded and can be viewed at your convenience (24/7). Anyone at your branch may access the program online using the login. With an On-Demand Webinar, you have 6 months unlimited access to the program from the date of purchase (access to the live webinar is not included).