A complete regulatory update including:

• Customer Identification Procedures
• Regulation D
• Regulation E
• Regulation CC (including "Check 21 Act" and "remotely created checks")
• Regulation DD
• Fair Credit Report Act deposit issues
• Advertisement of Membership
• Sales of Insurance
• Error Resolutions and Customer Complaints

Deposit compliance is an increasingly complex topic that involves a significant number of employees at most financial institutions.  That various federal laws and regulations relating to deposit compliance establish requirements for initial disclosures that must be given to new customers (and in some cases, upon request to inquiring non-customers), periodic disclosures after the account is opened, error resolution procedures and restrictions on advertising. 

This program is designed for all employees who deal with the deposit taking function.  Designed to be both a comprehensive introduction of the topics to new deposit employees and a refresher/new developments class for experienced personnel, the class will benefit compliance officers, auditors, cashiers, operations personnel, tellers, CSRs, and new accounts personnel. 

Speaker: Joequetta S. Nelson, Consultant, Professional Bank Services

Price:  $290.00 (note this is a special price for MBA Members, normal registration fee is $335!)

For more information or to register, see the program brochure.